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Front Desk Associate/ Bather Scenthound Kennesaw

Front Desk Associate/ Bather

Full Time • Scenthound Kennesaw
Benefits:
  • Flexible schedule
  • Free uniforms
  • Paid time off
Perks and Benefits:
  • Direct career growth path to Management positions (Ass. Manager, Manager) and additional options
  • Competitive hourly base pay, plus tips; sales bonuses
  • Medical, dental, and vision insurance benefits
  • Merit-based pay increases
  • Paid Vacation
  • Complimentary service membership
About the Position: 
The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.

This position requires:
  • Sales experience and confidence (membership sales are highly valued!) 
  • Customer service experience (retail, restaurant)
  • Computer/ Technology proficiency
  • A passion for dogs and dog health & wellness!
  • Reliable transportation 
  • Willingness to work in a smoke-free environment 
Who We Are Looking For:
We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!

Tasks:
  • Drive membership sales through health and wellness education
  • Drive key performance indicators – average ticket price and rebook ratio – through memberships, service
  • add-ons, and retail sales
  • Develop membership leads; Follow up with potential members
  • Answer phone calls, schedule customer appointments, manage customer profiles and records
  • Manage cash drawer – responsible for daily cash handling
  • Manage customer expectations; Resolve customer concerns; Retain memberships
  • Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable
  • Perform other tasks and duties as assigned by the Scenter Manager 
Skills and Abilities:
  • Confidence in selling services and products
  • Ability to connect with customers (both canine and human!) and provide outstanding customer service
  • Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services
  • Effective communication with team members and dog parents (in person and on the phone)
  • Independently solve problems using Scenthound values and culture as a guide
  • Attention to detail
  • Time-management; Scheduling appointments efficiently
  • Accountability; hold oneself and others to Scenthound standards
Compensation: $12.00 - $13.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

If no code provided, add their name instead.

Why Should You Join Us?

Why You’ll Love Working at Scenthound: The Perks of Joining Our Pack!

At Scenthound, we're not just a business—we're a family of dog lovers dedicated to keeping our furry friends happy, healthy, and looking their best. Working with us means you'll be part of a fun, vibrant community that celebrates teamwork, wellness, and growth.

 

Check out the paws-itively amazing perks of joining the Scenthound pack:

 

1. Tail-Wagging Career Growth Opportunities
We believe in investing in our team members, so no matter where you start, there's always room to grow. Whether you're starting as a bather, front desk associate, or a groomer, you’ll have a **clear career path** to move up into leadership positions, such as **Assistant Manager, General Manager,** and beyond! We want you to succeed, and we'll help you get there with our ongoing training and development programs.

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2. Competitive Pay + Bonuses & Tips
Who doesn't love a little extra treat? On top of competitive hourly pay, we offer **bonuses for hitting performance goals** and tips to recognize your hard work and dedication. Plus, the better your sales skills and customer service, the bigger the rewards!

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3. Small, Family-Owned Business Atmosphere
At Scenthound, you’ll feel like part of the family. We value each team member and celebrate individuality. We believe in keeping the workplace personal, friendly, and focused on community. You’ll work in a close-knit team where **your voice matters** and your contributions are appreciated.

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4. Paid Time Off—Paws & Relax
Everyone needs a break now and then! With our **paid vacation** program, you’ll have time to unwind, relax, and come back ready to wag your tail at work. Whether you're soaking up the sun or spending time with your own pup, we’ve got your downtime covered!

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5. Free Dog Wellness Membership
Do you have your own furry best friend? As part of our Scenthound family, your dog will enjoy all the same amazing wellness services we provide! You'll receive a **complimentary Scenthound membership**, so your pup can enjoy regular grooming and wellness checks, just like our clients’ dogs.

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6. Work with Dogs Every Day
Is there anything better than spending your day surrounded by happy, wagging tails? At Scenthound, you’ll have the opportunity to make a direct impact on the lives of dogs every day, ensuring they are healthy, clean, and loved. Whether it’s a quick bath or a full grooming session, you’ll be making a difference!

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7. Fun & Engaging Work Environment
We’re all about positivity, collaboration, and community. Working at Scenthound means you’ll be part of a close-knit team that loves to have fun while working hard. Our team members support each other, celebrate wins together, and create a lively environment where work doesn’t feel like work.

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8. Employee Discounts on Retail & Services
Need some products for your pup or a quick service for yourself? You’ll enjoy **exclusive discounts** on Scenthound services and retail products. Keep your dog in prime shape while saving money!

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9. Learning & Development
At Scenthound, we’re committed to helping you grow, whether that’s mastering new skills, advancing in your role, or becoming a **Certified Groomer**. We provide continuous training to help you stay at the top of your game. You’ll learn from the best and have access to all the tools you need to succeed!

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10. Be Part of a Mission That Matters
At Scenthound, we’re not just offering grooming services—we’re promoting **dog health and wellness**. By joining our team, you’ll be part of a mission to educate dog parents and keep dogs healthy through consistent care. You’ll leave work every day knowing you made a real difference!

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Ready to Join the Pack?
If you’re passionate about dogs, looking for a supportive, fun work environment, and excited about career growth, **Scenthound is the place for you**! Apply today and start making tails wag while building your dream career.

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Work with us at Scenthound, where every day is a pawsitive adventure! 🐾

We advocate for the health and well-being of dogs.
We are one team with one mission. We trust, respect and support one another.
We bring good energy to our work.
We believe in what we do.
We work with purpose. We are driven by a desire to make a positive impact.
In-house training, clear career path, attainable advancement.