Benefits:

Opportunity for advancement
Paid time off
Training & development

Perks and Benefits:

Direct career growth path to Regional or Area Management positions and additional options
Competitive hourly base pay, plus tips; performance bonuses
Medical, dental, and vision insurance benefits
Merit-based pay increases
Paid Vacation
Complimentary service membership

About the Position:

The Scenter Manager is a vital position at Scenthound, offering strong leadership, sales expertise, and exceptional customer service.

This position requires:

Management experience
Customer service experience (retail, restaurant)
Strength to lift up to 70 pounds; stamina to stand for long periods of time
Reliable transportation
Willingness to work in a smoke-free environment

Who We Are Looking For:

We are searching for a confident manager who leads with integrity, honesty, and compassion. A successful Scenter Manager is an independent problem solver, adaptable, detail-oriented, and compassionate dog lover! We are looking for a HANDS-ON leader who can manage the day-to-day operations of the Scenter with an emphasis on critical KPIs: Labor Efficiency Ratio, Average Ticket Price, Rebook Ratio, etc.

Tasks:

Drive membership sales through health and wellness education
Maintain a knowledgeable team that prioritizes dog wellness and safety
Provide leadership, guidance, and mentorship for the Scenter employees
Drive employee development through leadership, training, and performance reviews
Uphold quality standards through hands-on participation, employee audits, and training
Promptly and accurately communicate information from upper management to your team
Identify when/ where help is needed and provide assistance to keep Scenter on schedule
Create an environment conducive to teamwork, open communication, and Scenthound values
Manage client expectations; Resolve customer concerns
Ensure the safety of dogs and team members at all times
Adhere to Scenthound sanitary and cleaning practices

Skills and Abilities:

Effective communication with team members and dog parents
Leadership, coaching, mentorship
Recruiting, hiring, and creating a happy and effective team
Problem-solving
Attention to detail
Time-management – ability to make an efficient schedule
Computer/ technology proficiency
Accountability; hold oneself and others to a high quality of services

Compensation: $40,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Why Should You Join Us?

Why You’ll Love Working at Scenthound: The Perks of Joining Our Pack!

At Scenthound, we're not just a business—we're a family of dog lovers dedicated to keeping our furry friends happy, healthy, and looking their best. Working with us means you'll be part of a fun, vibrant community that celebrates teamwork, wellness, and growth.

Check out the paws-itively amazing perks of joining the Scenthound pack:

1. Tail-Wagging Career Growth Opportunities
We believe in investing in our team members, so no matter where you start, there's always room to grow. Whether you're starting as a bather, front desk associate, or a groomer, you’ll have a **clear career path** to move up into leadership positions, such as **Assistant Manager, General Manager,** and beyond! We want you to succeed, and we'll help you get there with our ongoing training and development programs.

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2. Competitive Pay + Bonuses & Tips
Who doesn't love a little extra treat? On top of competitive hourly pay, we offer **bonuses for hitting performance goals** and tips to recognize your hard work and dedication. Plus, the better your sales skills and customer service, the bigger the rewards!

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3. Small, Family-Owned Business Atmosphere
At Scenthound, you’ll feel like part of the family. We value each team member and celebrate individuality. We believe in keeping the workplace personal, friendly, and focused on community. You’ll work in a close-knit team where **your voice matters** and your contributions are appreciated.

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4. Paid Time Off—Paws & Relax
Everyone needs a break now and then! With our **paid vacation** program, you’ll have time to unwind, relax, and come back ready to wag your tail at work. Whether you're soaking up the sun or spending time with your own pup, we’ve got your downtime covered!

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5. Free Dog Wellness Membership
Do you have your own furry best friend? As part of our Scenthound family, your dog will enjoy all the same amazing wellness services we provide! You'll receive a **complimentary Scenthound membership**, so your pup can enjoy regular grooming and wellness checks, just like our clients’ dogs.

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6. Work with Dogs Every Day
Is there anything better than spending your day surrounded by happy, wagging tails? At Scenthound, you’ll have the opportunity to make a direct impact on the lives of dogs every day, ensuring they are healthy, clean, and loved. Whether it’s a quick bath or a full grooming session, you’ll be making a difference!

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7. Fun & Engaging Work Environment
We’re all about positivity, collaboration, and community. Working at Scenthound means you’ll be part of a close-knit team that loves to have fun while working hard. Our team members support each other, celebrate wins together, and create a lively environment where work doesn’t feel like work.

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8. Employee Discounts on Retail & Services
Need some products for your pup or a quick service for yourself? You’ll enjoy **exclusive discounts** on Scenthound services and retail products. Keep your dog in prime shape while saving money!

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9. Learning & Development
At Scenthound, we’re committed to helping you grow, whether that’s mastering new skills, advancing in your role, or becoming a **Certified Groomer**. We provide continuous training to help you stay at the top of your game. You’ll learn from the best and have access to all the tools you need to succeed!

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10. Be Part of a Mission That Matters
At Scenthound, we’re not just offering grooming services—we’re promoting **dog health and wellness**. By joining our team, you’ll be part of a mission to educate dog parents and keep dogs healthy through consistent care. You’ll leave work every day knowing you made a real difference!

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Ready to Join the Pack?
If you’re passionate about dogs, looking for a supportive, fun work environment, and excited about career growth, **Scenthound is the place for you**! Apply today and start making tails wag while building your dream career.

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Work with us at Scenthound, where every day is a pawsitive adventure! 🐾

We advocate for the health and well-being of dogs.

We are one team with one mission. We trust, respect and support one another.

We bring good energy to our work.

We believe in what we do.

We work with purpose. We are driven by a desire to make a positive impact.

In-house training, clear career path, attainable advancement.