Sales and Front Desk Associate Career Growth plus Tips and Bonus Marietta - Johnson Ferry

Sales and Front Desk Associate Career Growth plus Tips and Bonus

Full Time • Marietta - Johnson Ferry
Benefits:
  • Paid time off
  • Competitive salary
  • Employee discounts
  • Opportunity for advancement
  • Training & development
Sales and Front Desk Associate

Location: Cobb County Locatons

Join a Fast-Growing Team and Love What You Do!

Are you passionate about dogs, wellness, and sales? Do you enjoy connecting with people and offering solutions that make a real difference? Join **Scenthound**, where we are revolutionizing pet wellness with our essential care services for dogs. If you’re outgoing, love to engage with customers, and are looking for a **career path with growth potential**, we want to hear from you!

Why You'll Love Working at Scenthound:
- Career Growth: A direct path to Assistant Manager** and General Manager roles!
- Competitive Pay: Base pay plus tips and sales bonuses! (Salary range includes avg tips and incentives)
- Paid Vacation: Take time to recharge with our generous PTO package.
- Free Services**: Complimentary Scenthound membership** for your pet!

About the Role:  
As a Sales & Front Desk Associate, you are the face of Scenthound, providing exceptional service to customers and driving membership sales. You’ll interact with dog parents, educate them on the importance of routine wellness care, and keep our reception area running smoothly.

What You'll Do:

- Drive Membership Sales: Educate customers on our memberships and wellness services to help dogs live healthier lives.
- Engage with Customers: Build relationships with both dog parents and their furry friends, providing top-notch service and advice.
- Manage Appointments & Records**: Answer calls, schedule appointments, and manage customer profiles.
- Boost Performance: Help the team hit key metrics like **average ticket price** and **rebook ratios** by promoting memberships, service add-ons, and retail sales.
- Cash Handling: Manage the cash drawer and ensure accurate daily transactions.
- Customer Service: Resolve customer concerns and ensure satisfaction, building loyalty through membership retention.
- Keep Things Organized: Maintain a clean, welcoming reception area that reflects our brand values.

What We're Looking For:
- Sales Confidence**: You love to sell and feel comfortable talking about our services and memberships.
- Customer Service Skills: Whether it’s over the phone or in person, you know how to make customers (and their dogs!) feel welcome.
- Problem-Solving Ability**: You think on your feet and are resourceful in solving any challenges that come your way.
- Tech-Savvy**: You’re comfortable using scheduling software and managing customer information.
- Detail-Oriented**: You take pride in keeping things organized and ensuring the day runs smoothly.
- Passion for Dogs**: A love for dogs and their wellness is a must!

Requirements:
- Sales and customer service experience in retail, hospitality, or a related field.
- Ability to work in a smoke-free environment and provide **reliable transportation**.
- Enthusiasm for dog health and wellness!

Ready to Join the Pack? 
If you're excited to help dogs live healthier, happier lives and want a **career path** with real growth potential, **apply now** to become a Sales & Front Desk Associate at Scenthound!
Compensation: $13.00 - $22.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

If no code provided, add their name instead.

Why Should You Join Us?

Why You’ll Love Working at Scenthound: The Perks of Joining Our Pack!

At Scenthound, we're not just a business—we're a family of dog lovers dedicated to keeping our furry friends happy, healthy, and looking their best. Working with us means you'll be part of a fun, vibrant community that celebrates teamwork, wellness, and growth.

 

Check out the paws-itively amazing perks of joining the Scenthound pack:

 

1. Tail-Wagging Career Growth Opportunities
We believe in investing in our team members, so no matter where you start, there's always room to grow. Whether you're starting as a bather, front desk associate, or a groomer, you’ll have a **clear career path** to move up into leadership positions, such as **Assistant Manager, General Manager,** and beyond! We want you to succeed, and we'll help you get there with our ongoing training and development programs.

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2. Competitive Pay + Bonuses & Tips
Who doesn't love a little extra treat? On top of competitive hourly pay, we offer **bonuses for hitting performance goals** and tips to recognize your hard work and dedication. Plus, the better your sales skills and customer service, the bigger the rewards!

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3. Small, Family-Owned Business Atmosphere
At Scenthound, you’ll feel like part of the family. We value each team member and celebrate individuality. We believe in keeping the workplace personal, friendly, and focused on community. You’ll work in a close-knit team where **your voice matters** and your contributions are appreciated.

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4. Paid Time Off—Paws & Relax
Everyone needs a break now and then! With our **paid vacation** program, you’ll have time to unwind, relax, and come back ready to wag your tail at work. Whether you're soaking up the sun or spending time with your own pup, we’ve got your downtime covered!

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5. Free Dog Wellness Membership
Do you have your own furry best friend? As part of our Scenthound family, your dog will enjoy all the same amazing wellness services we provide! You'll receive a **complimentary Scenthound membership**, so your pup can enjoy regular grooming and wellness checks, just like our clients’ dogs.

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6. Work with Dogs Every Day
Is there anything better than spending your day surrounded by happy, wagging tails? At Scenthound, you’ll have the opportunity to make a direct impact on the lives of dogs every day, ensuring they are healthy, clean, and loved. Whether it’s a quick bath or a full grooming session, you’ll be making a difference!

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7. Fun & Engaging Work Environment
We’re all about positivity, collaboration, and community. Working at Scenthound means you’ll be part of a close-knit team that loves to have fun while working hard. Our team members support each other, celebrate wins together, and create a lively environment where work doesn’t feel like work.

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8. Employee Discounts on Retail & Services
Need some products for your pup or a quick service for yourself? You’ll enjoy **exclusive discounts** on Scenthound services and retail products. Keep your dog in prime shape while saving money!

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9. Learning & Development
At Scenthound, we’re committed to helping you grow, whether that’s mastering new skills, advancing in your role, or becoming a **Certified Groomer**. We provide continuous training to help you stay at the top of your game. You’ll learn from the best and have access to all the tools you need to succeed!

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10. Be Part of a Mission That Matters
At Scenthound, we’re not just offering grooming services—we’re promoting **dog health and wellness**. By joining our team, you’ll be part of a mission to educate dog parents and keep dogs healthy through consistent care. You’ll leave work every day knowing you made a real difference!

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Ready to Join the Pack?
If you’re passionate about dogs, looking for a supportive, fun work environment, and excited about career growth, **Scenthound is the place for you**! Apply today and start making tails wag while building your dream career.

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Work with us at Scenthound, where every day is a pawsitive adventure! 🐾

We advocate for the health and well-being of dogs.
We are one team with one mission. We trust, respect and support one another.
We bring good energy to our work.
We believe in what we do.
We work with purpose. We are driven by a desire to make a positive impact.
In-house training, clear career path, attainable advancement.