Assistant Manager
Full Time • Franklin
Perks and Benefits:
- Competitive compensation plan that includes bonuses and tips
- Medical insurance - HALF OF PREMIUM COVERED BY COMPANY
- Dental insurance
- Merit-based pay increases
- Future advancement opportunity in a growing company. We have a plan to open 15+ additional locations over the coming years.
Who We Are Looking For
Scenthound is not your everyday dog grooming shop. We are a revolutionary concept disrupting an outdated industry, focused on the dog’s overall health and wellness, not only haircuts! Our membership-based business model allows dogs to receive routine maintenance and consistent care.
As the assistant manager, you will effectively be running your own small business. You will be managing the team, interacting with & serving customers, and managing revenue and cost budgets alongside the area manager.
We are looking for a confident leader who is great with people, hardworking, and willing to learn. A successful assistant manager will be capable of managing operations of the store to Key Performance Indicators, while also willing to roll up their sleeves and help out wherever is needed. We are looking for someone who is an independent problem solver, adaptable, detail-oriented, and loves dogs!
Tasks:
- Maintain a knowledgeable team that prioritizes dog wellness and safety
- Provide leadership, guidance, and mentorship for the store employees
- Uphold quality standards through hands-on participation, employee audits, and training
- Promptly and accurately communicate information from upper management to your team
- Identify when/ where help is needed and provide assistance to keep Scenter on schedule
- Create an environment conducive to teamwork, open communication, and Scenthound values
- Manage client expectations; Resolve customer concerns
- Ensure the safety of dogs and team members at all times
This position requires:
- Management experience
- Customer service experience (retail, restaurant)
- Strength to lift up to 70 pounds; stamina to stand for long periods of time
- Reliable transportation
- Ability to work Saturdays
Skills and Abilities:
- Effective communication with team members and dog parents
- Leadership, coaching, mentorship
- Recruiting, hiring, and creating a happy and effective team
- Problem-solving
- Attention to detail
- Time-management – ability to make an efficient schedule
- Computer/ technology proficiency
- Accountability; hold oneself and others to a high quality of services
Compensation: $23.00 - $27.00 per hour
(if you already have a resume on Indeed)
Or apply here.
We advocate for the health and well-being of dogs.
We are one team with one mission. We trust, respect and support one another.
We bring good energy to our work.
We believe in what we do.
We work with purpose. We are driven by a desire to make a positive impact.
In-house training, clear career path, attainable advancement.