Sales and Customer Service - Member Associate - Dog Wellness Chantilly, VA

Sales and Customer Service - Member Associate - Dog Wellness

Full Time • Chantilly, VA
Benefits:
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Paid time off
Join a Fast-Growing Dog Wellness Brand with a Clear Path to Management!

Are you great with people, passionate about dogs, and eager to grow your career? Scenthound is looking for a friendly, motivated team member to lead our customer experience and drive membership sales at the front desk. This is more than a job – it's a launchpad into leadership with a company that’s redefining dog grooming.

What You’ll Do

  • Help pet parents understand the benefits of routine dog care and the value of our membership program

  • Be the friendly face at our front desk – answering questions, booking appointments, and helping dogs and their humans feel at home

  • Drive sales through education, service add-ons, and retail recommendations

  • Keep our lobby clean, organized, and welcoming

  • Work closely with the team and manager to exceed goals and create a great customer experience

🎯 Who You Are

  • A people-person who loves dogs

  • Confident and comfortable recommending services and asking for the sale

  • A strong communicator – in person and over the phone

  • Reliable, organized, and proactive

  • Looking for a company where you can grow and move into leadership

🐾 What You Get

  • A clear career path to management

  • Base pay + sales bonuses + merit-based raises

  • Free membership for your pup

  • A supportive, dog-loving team

  • Training, coaching, and real growth opportunities
🐶 About Scenthound

Scenthound is a wellness-focused dog grooming franchise on a mission to keep dogs clean, healthy, and happy. We go beyond the typical grooming experience by offering routine, preventive care that focuses on the five core areas of dog health: Skin, Coat, Ears, Nails, and Teeth (SCENT). Our membership model makes it easy for pet parents to stay on top of their dog’s routine care with consistent, high-quality services at an affordable price.

At Scenthound, we’re passionate about creating a stress-free, inclusive environment for both dogs and their humans. We believe every dog – regardless of breed or coat type – deserves to live their best life. Our team members are dog lovers first and foremost, and we’re building a supportive, people-first culture that provides real training and career growth opportunities.

With locations across the country and more opening every month, Scenthound is leading a movement to change the way people think about dog grooming — and we’re just getting started.

Compensation: $16.00 - $22.00 per hour




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Why Should You Join Us?

We advocate for the health and well-being of dogs.
We are one team with one mission. We trust, respect and support one another.
We bring good energy to our work.
We believe in what we do.
We work with purpose. We are driven by a desire to make a positive impact.
In-house training, clear career path, attainable advancement.